Support

Across showers, bathroom taps and kitchen taps, our ranges provide a wide variety of products suitable for both domestic and commercial applications.

With over 30 years experience in the brassware industry, Deva brings a wealth of knowledge to all areas of the market.

  • 98% of orders placed by 4pm are delivered NEXT WORKING DAY through our nationwide logistics network.
  • Quality Assurance from concept through to manufacture, backed by a testing programme unrivalled in our industry.
  • In-house Customer Service Technicians, fully trained to provide personal, friendly and in-depth support

Ordering

Placing an order with us really couldn’t be easier, whether by phone, fax, email or post.

Our office hours are: 

Monday to Thursday (excluding bank holidays)

8am - 6pm

Friday

8am - 5pm

To ensure that your order is handled as efficiently as possible, please include or have available: 

  • Account number
  • Order number
  • Product name
  • Product code
  • Quantity required
  • Price (if known)
  • Contract number (where applicable).

Orders and Delivery

  • Orders to the UK Mainland of £50 or more placed before 4pm will be delivered on the next working day. 
  • Orders received before 3pm on Friday will be delivered on the following Monday. 
  • Orders to the UK Mainland under £50 are subject to a carriage charge of £5.
  • Premium delivery service is available on request to ensure arrival before 10am on weekdays

Why Not Collect?

We can arrange for you to collect your goods from our despatch depot between 9am and 4pm Monday to Friday.

In every case we ask that you check the contents of your order carefully and inform us of damaged, missing or incorrect items immediately, so that any problems can be rectified promptly.


Returns

Deva does not offer a sale or return facility. In the event of overstocking we may be able to assist subject to a restocking charge, providing that:

  • Goods are packaged in perfect condition
  • Goods were supplied less than 6 weeks ago and have not been delisted
  • Goods were not an extraordinary stock line
  • Goods are accompanied by a Deva Order Return Number.

For more information, please contact us on 0800 195 1602.

FUNKY113
LUSH113
sensor1D
Ikon basin taps
Close up vision 115 kitchen mixer
SPA113
Expression mono basin mixer
FR106A
SPARKLE
LACE113
SAVVY
GEOCCONT05